Details of how to contact the Environment Agency.
General enquiries
Telephone: 03708 506 506
Telephone from outside the UK: 00 44 1709 389 201
(Mon to Fri, 8am to 6pm)
Minicom service, for the hard of hearing: 03702 422 549 National Customer Contact Centre.
Details of call charges can be found on the GOV.UK website
Online: Enquiry form
Email address: enquiries@environment-agency.gov.uk
National Customer Contact Centre
PO Box 544
Rotherham
S60 1BY
Our social media accounts
Incident hotline
Report an incident on 0800 80 70 60 (Freephone, 24 hour service)
Find out more about the type of incidents we deal with.
Floodline
Call Floodline on 0345 988 1188 (24 hour service).
The type talk number for this service is 0345 602 6340
Waste registration
Hazardous waste registration: 03708 502 858 (Mon to Fri, 9am to 5pm).
Press office
Contact our press office who provide resources for journalists in the print, broadcast and electronic media who want information about us and our work.
Environment Agency local offices
Find an Environment Agency office local to you
Visits from foreign delegates
If you work in environment protection or regulation outside of the UK and are interested in visiting us, please complete ourvisit request form (Word,159KB) and email your form to the EU and International Relations team at least six weeks before the planned visit.
For any other queries please email our general enquiries.
Customers in Wales
For any queries about rod licensing or the CRC Energy Efficiency Scheme call the Environment Agency general enquiries line. For all other queries contact Natural Resources Wales on 0300 065 3000 or visit www.naturalresourceswales.gov.uk.
